Redeem Digital Voucher

To download the accompanying resources to our publications you will need to enter the voucher code printed inside the book at the following:

For books published by Jessica Kingsley Publishers
https://library.jkp.com/redeem

For books published by Singing Dragon
https://library.singingdragon.com/redeem

Enter the code when prompted and you will get an option to download the resources and save to your personal library.

If you are unable to download the resources, please visit https://papertrell.freshdesk.com/support/home

If the code does not seem to work please check the following before contacting us:

• Are you using the correct library? A code for a Singing Dragon book can only be used on the Singing Dragon Library.
• Voucher codes can only be redeemed via the specific redeem webpages mentioned above. Do not enter the code in the ‘Redeem your offer’ field on the homepage of the libraries.
• Once you have inputted your code you should be automatically redirected to the product, or to your personal library, where all of your downloads are stored. Check your My Library to see if the product has been downloaded.
• In your My Library, you need to click on the cover image for the product to access the material. Do not click on DETAILS, as this redirects you to the homepage.

If you are still experiencing problems check out this handy FAQ for customers: https://papertrell.freshdesk.com/support/solutions/folders/3000010468